Srilankan Airlines — Baggage missing refund | |||||
This is Raghavan Sargunam, I have traveled with srilankan airlines on 12jan from Muscat-Colombo-Trichy. During the time of arrival my baggage misplaced from the airlines. So i registered the complaint in trichy ailines office on the same day. They promised me that i will be getting my baggage within 7days, but i did not. After that they said that they need max 21days to find out my baggage. Even after 21days also there is no response from them, so moved for the claiming process, and i described the things in my bag contains. I mentioned the worth of Rs.1, 06000. On 28th of feb i received the mail from chennai srilankan office mentioning that they will be refunding only Rs12, 198. How it could be the compensate refund for me. Regarding this i have spoken with them several times, but they are not ready to offer me more than that. As a common man i need the justice for it. Was this information helpful? | |||||
|
SriLankan Airlines customer support has been notified about the posted complaint. Jun 14, 2017 ABDU SHAMEER's response Give please taxi fare
| |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
10%
Complaints
117
Pending
0
Resolved
12
+94 777 771 979
Level 3, East Tower, World Trade Centre, Echelon Square, Colombo 1, Sri Lanka
S/o kunjumuhammed kannassam Vallappil Kappur po.palakkad dst.
26/6/2016 Iam traveling Kuwait to Cochin..my laggeg delay fight.next day I take laggeg..I want taxi fair ..all paperwork clear.but don't com money my account.why..?.