Srilankan Airlines — Lost checked-in Luggage

Hi,

I, Balbeer Singh Chhabada (Ticket Number[protected] had taken a flight with itinerary Miami - Doha - Colombo - Chennai. I boarded the Miami flight on 6th May and had one checked in luggage (QR775386). When I arrived in Chennai on 8th May, I was told that the airlines had left my checked-in luggage in Doha by mistake.

I would like to bring to your attention that I am visiting India just for my work visa stamping. The checked in luggage that I mentioned above is a small blue suitcase weighing 11 kgs. It has all my educational qualification certificates, work experience certificates, my visa documents. Getting those documents on time is highly important to me. I made this very clear to the airline representative in Chennai and she assured me that my luggage will be tracked and sent to my Mumbai address in 2 days. I called up the airline today after 24 hours and I was told that they are still tracing my suitcase.

I am deeply disappointed by the lack of empathy and the casual way these things are being handled. If I do not get my documents on time, it will have an implication on my visa timeline and most certainly adversely affect my career. I plead you to get my luggage traced and shipped to me immediately.

Not to mention that I was left without a single piece of cloth as all my stuff was in my checked in luggage. This has led to me running around unnecessarily to buy clothes and toiletries when I should be spending time on the visa.Thanks!!
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