We had booked for Srilanka airways to Bangkok, Departure from Bahrain on11feb, 2022
Departure time is 21.30
We are 3 passengers me and mug kids 15 and 13 years old.
When we are checked in they said fight will delay for tomorrow but not know exactly time and they took us to hotel for 1 night(Not allow to get back home)
So we are stay till 11.30 then them took us to airport and flight is 13.45
When airplane arrived here Srilanka 12feb(21:00), they told me that .. Don’t have flight to Bangkok!!! Will have flight again on 14feb in the afternoon!!
How you can imagine ??? And all hotel airports is FULL!! We have to wait and sleep near the gate??? Again more 2 day??
So we are fight them to find out any line we can go as soon as possible.
So the give us new ticket from Columbia to DAC (bangaladesh) on 05:45 -9:30
Then DAC to Bangkok on 11:30-15:00
See how we waisted!! time, Tired.
They are should to inform us from beinging so we can plan another way, or at least give back money for ticket. Etc …
This is VERY BAD experience ever from Srilanka airline.
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