[Resolved]  Srilankan Airlines — my mobile left behind in the seat pouch - 8b

My mobile - samsung a8 was left behind accidentally in ul407 dt 28.03.2018 seat no 9b.

Approached transit services at colombo to retrieve it. The
Lady at the desk was rude and without checking, forced me to continue my journey and board the connecting flight to chennai although i informed to please help to get my phone back.

Kindly help me to get my phone.
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May 14, 2018
Complaint marked as Resolved 
SriLankan Airlines customer support has been notified about the posted complaint.
Verified Support
Apr 05, 2018
SriLankan Airlines Customer Care's response
Dear Ajith Pawah

We have crossed with Colombo baggage services related to the above query -
As per the details received they haven't received any mobile from the said flight .


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