Submit a Complaint
Airlines
SriLankan Airlines

Srilankan Airlines — refund claim online

I am an indian and booked srilanakn airline from oman to colombo.
I have submited online refund request and cancel my booking before more than 35 days please find below refecne number ul/rr/67474,
After 7 days today i didnt recevied any update and resubmited refund request which generated different refrecne number ul/rr/70277.

I have complaint online through email to
[protected]@srilanaknairline.com
[protected]@srilanaknairline.com
[protected]@srilanaknairline.com
[protected]@srilanaknairline.com

But no one reply and addressing the issue. Please help oman local office not helping this
Was this information helpful?
No (0)
Yes (0)
SriLankan Airlines customer support has been notified about the posted complaint.
Complaint comments 
2 Comments

Related SriLankan Airlines reviews

[Resolved]Srilankan Airlines - Officers were unable to respond to help.[Resolved]Srilankan Airlines - indigo booking reference pkiv2x, for 2 senior citizens1[Resolved]Srilankan Airlines - my mobile left behind in the seat pouch - 8b1[Resolved]Srilankan Airlines - Fare problems[Resolved]Srilanka Airways - Tie up with making trouble
View all 117 SriLankan Airlines Reviews

Comments

I booked two flights to Columbo in January2020 .one flight there May 31st 2020 UL504, back to UK on 28th June 2020 UL503.Airline booking ref. VT88U7. I HAVE NOT RECEIVED A REFUND IN SPITE IT WAS SRI LANKAN AIRLINES THAT CANCELLED THEM. These flights were booked through Travel Up tour company in the UK. My name address is Lesley Wells, Linden, Colchester Road, WIVENHOE, C07 9EU UK... EMAIL [protected]@outlook.com.
Reply
E TICKET NUMBERS[protected]/[protected] OUR REFTH675605 this is available if required.
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SriLankan Airlines
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    117
    Pending
    0
    Resolved
    12
    View all 117 SriLankan Airlines reviews & complaints
    SriLankan Airlines Phone
    +94 777 771 979
    SriLankan Airlines Address
    Level 3, East Tower, World Trade Centre, Echelon Square, Colombo 1, Sri Lanka
    View all SriLankan Airlines contact information