Srilankan Airlines — service

Address:

Tiruchirappalli, Tamil Nadu

I traveled through srilankan airlines (Business class) on friday from doha to tiruchirappalli, what i felt is your service is getting bad to worse.
Food provided was pathetic and treatment of a business class passenger was not up to the mark.
It took me almost more than 40 minutes to collect my luggage after the completion of immigration.
This is how it is nowadays to travel with your airlines.
So i expect some improvement from your side...