My seat number 50g
Flight ul230
Boarded kuwait on 15 dec 2017 landed colombo on 16dec 2017
Besing a frequent traveller for 18 plus years on sri lankan to various destinations i have not have had serious issues the past several years. But this complaint is about a female cabin crew with the name tag ” ghani “ who was rude in a her address of passengers including myself, with commanding verbal attitude which was hostile, repugnant and highly unpleasant. As a flysmiles gold member during the last several years my allegiance to the airline is tightly knit with my sri lankan ethnicity as well. At the landing stage, this cabin crew demanded that i picked up my empty meal tray for her which tested my patience to the extremes
This unwelcome cabin crew attitude may trigger reciprocal responses from passesngers as well due to hostility and unwelcome and airlinenbrand degradation behavior.
I would request to discipline this staff with firm action from the airline management to avoid the already ‘in peril’ airline service from suffering further a downward spiral. Was this information helpful? |
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