SRL Diagnostics — disappointed with the services and wasted my money and time

Address:Hyderabad, Andhra Pradesh, 500072

I have given a blood sample for CBP, RBS and ESR and throat swab for culture on 5th of March and follow up with SRL customer care and diagnostic center almost 5 to 6 times till today (12th of March - 8:45 PM) and every time they are telling they will send it in a couple of hours. After I had a long discussion (almost 1 hr) they sent me the reports. I am not sure why they took 7 days and why I didn't get reports before escalation. Did they do the test properly with given samples or just sent generic reports.
Secondly, what is the use of getting reports after 7 days after recovering from sickness.
Finally, I am disappointed with the services and wasted my money and time.
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    SRL Diagnostics Phone
    +91 22 6660 6133
    +91 22 6660 6137
    SRL Diagnostics Address
    Piramal Tower Annexe, Ganpatrao Kadam Marg, Off Worli Naka, Lower Parel(W), Mumbai, Maharashtra, India - 400013
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