SRL Diagnostics — home collection of blood sugar test dt 28.1.18 (8. 30 am) but not done due to lack of coordination regarding.

Address:

Khordha, Odisha, 751022

Patient ref no[protected], i wanted a few tests of my wife such as blood sugar pp, fasting and hba1c in which charges told rs 610/ but in bhubaneswar representative told charges would be rs710/. I had intimated this matter to your customer care cell on 27.1.18 a good no of times but could not get proper reply and issue was not solved and as a result of that blood / sugar test was not taken place on 28.1.18 (Morning). I am surprised to see lack of co - ordination in bhubaneswar srl office with the main office. Now i am suspicious about authenticity of the test. Your customer care cell is not able to satisfy the customer. Please give new shape to that. Out station people should be guided in positive way and pathological work should be completed smoothly. Please investigate this matter and possible measures to attain faith in public domain. With regards, ramdas ray.