[Resolved]  SRL Diagnostics — Non delivery of diagnostic test as per given time

Address:

New Delhi, Delhi

03/10/2015
Respected sir,
I binod kumar sinha had given test o[censored]rine culture on 29 september 2014.They had given me assurance that the report will be delivered within 72 hour.As per the given time by srl i had taken several appointments with doctors of different hospitals as i am suffering from a critical condition. I am on catheter now for renal discharge. I have. One kidney and an artificial urinary bladder. I could have given my urine sample at aiims, where my treatment for past 30 yrs is going on, but for quick and efficient service i approached srl knowing about its reputation. This is a gross violation of my legal rights and due to the delay i and my family are going through a great mental trauma in this grave situation. Above all there has been no response from srl vasant vihar. Srl has not been responding, there is no one from srl to answer the phone since morning. Such a gross negligent act of a reputed srl is unwarranted, specially when they charge for reports more than other diagnostic labs. This also disqualifies the faith put on srl by million consumers.
Please take necessary and immediate action on srl diagnostic, vasant vihar, 8, palam marg. New delhi 110057

Binod kumar sinha
C/o- dildar singh tokas
251/a munirka village,
New delhi- 110067
Phone number- [protected]