Srm Transports — change of bus and not even within srm.

I have booked srm transport from madiwala, bangalore to nagercoil in ac sleeper bus on 06.11.2019, bus was at 7.45pm but it arrive madiwala only at 09.00pm its already late here. Then on next day 07.11.2019 morning 06.15am i reached madurai, actually as per online bus info its the time to reach nagercoil. Then the bus driver ask me and some more co passengers to shift to another bus (Srikrishna bus : chennai to nagercoil) from madurai. My clarification is if your srm travels couldn't reach the destination then why do you want to update that destination.

I have paid rs 1077 for ac sleeper but after half of my jorney i was shifted to non ac sleeper which was rs 570 from chennai to nagercoil and i must need proper response and refund.
Was this information helpful?
No (0)
Yes (0)
SRM Transports customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SRM Transports
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    5%
    Complaints
    159
    Pending
    0
    Resolved
    8
    SRM Transports Phone
    +91 44 4390 7059
    SRM Transports Address
    No-3, Veerasamy Street, West Mambalam, Chennai, Tamil Nadu, India - 600033
    View all SRM Transports contact information