I have booked in scania 2pm bus from madurai to chennai on11.09.2018, but for some reasons they forced me to travel by 1.30pm scania which came late @2.05pm. Later i found out that 2pm bus didnt enter madurai at all and passed directly in bye-pass road. So many times i traveled in srm, but always these drivers talk very ill about srm company and their salary etc etc. Which is not pleasing to the customers. Every time bus reaches the destination, its always very late by 2 hrs due to the lethargy of the drivers, they simply stop & waste time some low class restaurants and drive in a very less speed when the road is clear & empty. After nearing chennai and especially porur toll plaza again we are wasting 2 hrs in the heavy traffic. At that time your drivers are very rude / harsh to the fellow vehicles as well as to the passengers. Plz dont kill our time & money.
Was this information helpful?
No (0)
Yes (0)
SRM Transports customer support has been notified about the posted complaint.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
Post your Comment