SRM University — slot booking

Website:www.srmuniv.ac.in

I've applied for entrance test of srm university
I want to change my test city center as i'll not be able to reach my allotted city any how due to some sudden personal problem.
I've called thrice and everytime they say "we'll see to your matter today/tomorrow"
Its been more than a week now.
I've emailed 8-9 times but still no response.
I'm highly agitated by administration staff. Don't you see its about someone's future?
I want a quick action for my plea.
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    SRM University Phone
    +91 44 2489 3688
    +91 44 2489 2621
    +91 44 2474 7231
    SRM University Address
    3 Veerasamy Street, West Mambalam, Chennai, Tamil Nadu, India - 600033
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