SRS Travels — 100 % Cancellation charge for canceling my ticket

Address:

Bangalore, Karnataka

Hello Sir, I cancel my ticket from www.srsbooking.net In their terms and condition page that mentioned http://www.srsbooking.com/modify, for 15% cancellation policy bt they cut 100 % cancellation charge. and i didnt get any message for that while i m cacelling my ticket, after cancel of the ticket a message was shown that a cacellation charge is 100%. i called to head office 10 to 12 times, bt they didnt responce me, i called customer care they said that we cant help me tell to head office, and head office people tell that to call customer care. so please help me sir, amount is 2090 rs. please help me sir, thank you sir