SRS Travels — bus delayed by 4 hrs/ bus changed 2 times...

I had a journey from belgaum to mumbai at 8th dec,

As per message & call confirmation bus was supposed to come at 11, but before 1 hour i got a message stating bus is been delayed by 3 hours,

Bus came at 2.45 in belgaum. Next day at 8 am in the morning the bus got changed in pune & it wasted 1hr again. Bus reached mumbai at 1.30

When questioned the driver & booking vendor, their answer was our compnay does not have maintenance of the buses, that is why buses are late...

I need a refund for the same & will recommend every traveller to not book srs travels.

Vrl is always a best option...