SRS Travels — pick point issue with srs travels hyderabad

Address:Rangareddy, Andhra Pradesh, 500072
Website:www.srsbooking.com/contact

My pnr: ts[protected]kjbg/25265724, boarding: k p h b at 10.05 pm. I did not received any call or sms regarding boarding bus details. I have waited until 10.35 at same boarding point. Then my brother dropped at lakdikapool srs travels. Then i got call from your pickup driver saying that he is at pickup location.in this period i am not sure whether pickup bus is avaliable or not. Atleast you people need to send one sms if bus is delay. I am not sure what # you people are doing. May be you people don't have common sense to inform to customers. My pickup point at 10.05 pm but informing 11.05 pm please see below sms screenshot.
+1 photos
Was this information helpful?
No (0)
Yes (0)
SRS Travels customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SRS Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    8%
    Complaints
    768
    Pending
    0
    Resolved
    60
    SRS Travels Phone
    +91 80 2670 4272
    +91 80 2680 1616
    +91 80 2670 1807
    SRS Travels Address
    SRS Travels, #12, First Floor Ujala Avenue, Narol Sarkhej Road, Ahmedabad, Gujarat, India - 380055
    View all SRS Travels contact information