SRS Travels — rude behaviour of bus driver

Address:

583123

Sir, i am prabhudev working in jsw steel ltd. This is to inform you that, i was travelling from toranagallu to bangalore last night 1st feb 2020, your srs bus (Ka 42 9771) driver was very arrogant and very harsh. First, he did not pick me from the location where actually i was supposed to board, i was calling him 20min before but his nor. Was busy and he did not respond. I travelled 8 kms to catch the bus and driver was abusive and was using slangs. During arrival in bangalore, early in the morning, i asked him to stop the vehicle and my luggage is in dicky so plz open the door, he was shouting and saying should i carry luggage for you, and like man handling type and very arrogant. I would have stopped him there itself and took an action in legal way but i didnot want to trouble other passengers. Kindly initiate disciplinary action against him.
I am waiting to here from your side.

Below is my ticket details for your reference.

Redbus mticket
Route: jindal (Karnataka) to bangalore
Ticket no: tp[protected]
Passenger: prabhudev marihal (35, male)
Pnr: ts[protected]takn/33683364/sandur-bellary-b, lore sleeper.
Travels: srs travels
Departure: 10:30 pm feb 1, 2020
Seat numbers: 7u
Redbus discounted fare: rs.495.0
Boarding point: jindal
Landmark: ganesh travels vidhyanagar toranagallu jindal
Address: ganesh travels vidhyanagar
Boarding point contact: [protected]
Srs travels customer care: [protected]
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You can reschedule the ticket till 01 feb 2020 06:30:00 pm
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