SRS Travels — ticket cancelled by mistake and amount not refunded

Address:560016

Pnr:20557989
I booked a ticket to bangalore through srs mobile app. I wanted to check how much i'll lose if i cancel the ticket. Without any confirmation the ticket got cancelled and no refund provided. I really didn't want to cancel it and want to travel on the same ticket, but i was asked to book again with another rs.1000. Within few minutes the ticket is sold to different customer and i lost my money as well as my seats.
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    SRS Travels, #12, First Floor Ujala Avenue, Narol Sarkhej Road, Ahmedabad, Gujarat, India - 380055
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