SRS Travels — travel - bed bugs

I'm traveling from kollur to thrissur right now on 26th september 2018, time: 11.25 pm. It's very sad to inform you that due to bed bugs bite, itchy bumps with swollen surrounding are all over my body. When i tried to complaint, i got the number of mr. Jayan @ [protected] from codriver, who have seen my physical conditions very well. But mr. Jayan's approach was very arrogant and disappointing. He gave me two other numbers ([protected] & [protected]) which is not been attended. I've recorded all the calls and if i don't get proper compensation, i will complaint legally with supporting video and all recording. This is the worst travel experience i ever had. Please let me know the response from srs [protected]@[protected] or [protected]@gmail.com without delay.
Bus number is ka 01 af 5540
Ticket number is tmah 27783076