SSC — I reached the examination venue at 9:35 due to heavy traffic

Respected sir/madam

I samiya sharffudin was having my ssc cgl exam today (21/8/2017) in the morning shift. But due to heavy traffic i reached the venue 4 minutes late around (9:34am). The representative didn't allowed to enter the examination hall and misbehaved and harassed me as well as other the candidates who faced the same situation. There were about 30-35 candidates who has faced the situation.

And the address mentioned on the admit card was also wrong. The exam centre was around 13 km away from iitkanpur but it was mentioned that it is 6km away from iit-k.
Kindly look into the matter and provide me with the appropriate solution.

Samiya sharffudin
Roll no.[protected]
Exam venue
Krishna institute of technology
Gram amiliha post tatiyaganj mandhna
Away from 6km iit
Kanpur u. P 209217