Ssp Ghaziabad — Fraud and misbehave by Zomato rider

Address:	H.no.-1121, Sec. 3, Vasundhara
Website:	Zomato

I have ordered food from Zomato yesterday dt 26/06/2021 from sanjha chulha restuarant at 6:52 pm and did payment of Rs.1124 at the same time through Google pay. The order was delivered by a man at 7:45 p.m. who said that delivery is directly from the restaurant as the zomato rider was delaying to come due to weekend pressure so restuarant itself had made the delivery and asked me to pay in cash and informed the amount I have already paid online will be refunded with in half and hour as restaurant has already email Zomato about the order. When I denied to do double payment he misbehaved and created scene outside my house and forced me again and again for cash payment. At last he gave his number to me to contact if the amount will not be refunded. I dial that number at the same time to check it & bell rang on his mobile. He has also shown to me that call is coming from my number. On which I paid him in cash. After he went away the status of food delivery on my Zomato account was also shown delivered. When payment was not refunded in half an hour I called on given number but no one picked it. I took restaurant number through google on which i found no delivery had been done from their side. At last on Zomato online help through chat I got the assistance and it was informed to me that the delivery was done by Zomato rider Gorey Lal and he had fraudly taken double amount from me as well as misbehaved with me. I complained about the same to Zomato also.

The number he gave was [protected](Anuj)

The order details and online payment details are attached in the photos.

Kindly look in the matter and help.