[Resolved]  SSS — Order not received after complaining multiple times for the past one month

Address:	New Delhi, Delhi, 110049
Website:	SSS

I ordered a pair of shoes on the 30th of December after being much impressed by the collection the site seemed to offer. I regret to say that it has been a month and more and my order has been lying in priority dispatch since two weeks and has not shifted an inch. It has not even been shipped yet and I am utterly in dismay as though my complaints get an email for response but authorities fail to do anything about it. I had to take to the internet after complaining twice and being told to wait, at first for a few days, later to wait another 3-4 working days. I am almost sure that refunds are not even an option at this point as I already paid by card, my honest, stupid mistake for thinking it would be an easy procedure.

I heard from someone over the internet that you could be able to help and I am virtually begging you to look into the matter. If refunds are even possible, please guide me through the same. Some professional integrity is all I want to see for once from this website. Kindly help me out with this issue, it has taken up all my patience to write to you as a last resort.
I look forward to your reply.

Enjoy Moment Sneaker (Black) - Shoe Size : 36 Order#. [protected]-2954044

CCAvenue Reference[protected]

#Order Date 30/12/2016 21:57:45