St Courier — delay in service

Address:	Bangalore, Karnataka
Website:	www.stcourier.com

A package was shipped from madurai on 10th jan to bangalore. The package arrived in bangalore on 12th jan at their hub. Repeated calls to the bangalore office[protected]/[protected]) since 10am has gone unresponsive. They say they are looking for the package and will call back in 1 hour. But they never called back. Repeated calls have been a waste of time. When i said we don't want the package but compensate us with rs.10000, they said they will send the package in 30 mins (At 2pm). But it is 4 pm and still no update. I called their chennai office to file a complaint. I promptly got a complaint number via sms but even that person said they will call back in 1 hour.

This courier service is really really horrible!! They do not seem to know the basics of customer service. Please don't waste your time choosing this courier service for your delivery needs. Their website has a logo saying "the people's choice" but i am sure people would never choose such a horrible courier service!