St Courier — Irresponsible about delivery

Address:

Chengalpattu hub

I have orders 3500 plants on 27.03.2021 and they have sent the parcel through courier but it was not delivered even after 4 days when i try to contact the respective office no phone number was available and they are calling today 31.03.2021 saying that the parcel was not deliverable to your location come and collect it...when i ask them what you are doing for 3 days? Why you did not informed me before? No prompt answer was given...
What you guys are doings? If you cant run an organization please quit and go lot o[censored]nemployed people are searching for a good job. Being in a public service sector job you are not fit enough to do this...i dont know what your higher officers are doing...you are not trustworthy...