[Resolved]  St Courier — Non receipt of valuable documents/ books

Address:

Kanchipuram, Tamil Nadu

One post parcel containing valuable books was sent to R.Santhi, House No.G-7, Ganga Saravana Residency, near State Bank of India, Loop Road, Acharapakkam, Madhurandagam Taluk, Kanchipuram District on 07.07.2014 vide Registered No.[protected] through ST Courier, Sivakasi branch. But the said parcel has not been received so far. Due to which, we are facing much difficulties to attend the exam. The exam will be completing on 16.07.2014. After that the book not used for our exam. we are approaching Sender branch, they told that the same is now at ST courier Head Office, pallavaram chennai. Again approached at Pallavaram chenna, they also told that we are tracing out, but could not be fined out. The parcel was sent Acharapakkam address. But the parcel sent to Chennai. How to send in misrouting. If ST courier branch is not available at Acharapakkam, then why sivakasi branch has accepted for booking the parcel. It is very negligence and irresponsibility. You are directed to find out the parcel immediately without time line and delivered to the above addressee so that she attend at least 2 exam on 15/07 & 16/07. If not deliver in time, the matter will be filed in consumer court surely. BY R. SANTHI