St Courier — poor service

Address:	Chennai, Tamil Nadu
Website:	stcourier.com

Sir / madam;
Myself v. Sujith. Booked a parcel in your courier service (St courier) at adyar, chennai on saturday (12.30 pm, 01.12.18). The parcel awb no. Is [protected]. Waited till tuesday (04.12.18) for the delivery but no response from st couriers. Then registered a complaint in st couriers for the delivery on wednesday (05.12.2018) and the complaint reference no. Is tnmaa[protected]. Also they gave me the nagercoil branch for tracking my parcel. When i contact them, they said that the parcel was dispatched to marthandam on monday (3.12.18) itself. Also they gave the marthandam branch no. When i contacted the marthandam branch. They confirmed that they received the parcel on monday (3.12.18). They also conveyed they couldn't deliver my parcel to the destination address because it comes beyond their limit area. After further interrogation they accepted for the delivery and finally got my parcel delivered on thursday (06.12.18)

Finally it took five days to reach the destination. But in your advertisement it is stated as"setting new delivery standards with fast & secure services"

Were as other courier services takes only a day time to deliver to this destination.

Kindly take necessary steps to rectify the above said complaint.

Thanks and regards,

V. Sujith