St Courier — regarding my package not delivered

Hi my consignment number is [protected]. My parcel been send from bangalore to chennai. The chennai customer care people claim that they didn't receive the parcel and told me its still in bangalore and they asked me to contact the bangalore customer care, and the bangalore team claim that they send the parcel on 6 nov itself but i didn't receive the parcel. So i literally in the middle dont know whether they will give my parcel or not. When i saw the complaint box i figured that lot of parcel been missing during these days shipment. Seriously i don't know whether anybody even takes action for this complaints. Customer care they just answer the calls but no action taken. Pls take action for this complain. Thanks.
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    ST Courier Phone
    +91 44 2266 6666
    ST Courier Address
    199, Hariyan Street, C.Pallavaram, Chennai, Tamil Nadu, India - 600043
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