| Website: | www.stalkbuylove.com |
Order id:[protected]
Ordered 1 item worth rs 1, 343 (Inclusing gst) and opted for net banking payment. I also received order confirmation mail. Next day order status on website was showing pending payment, on checking my bank statement i got to know only rs. 944 (Total amt for deduction is directly taken from the website, cannot input manually) was deducted from my account. I dropped in a mail to them informing the same. For which they replied after 1 day as below;
"with reference to your order id:[protected], we regret to inform you that the order that you placed is cancelled due to non-receiving of the payment, hence we request you to place a new order and coordinate with your bank for the refund".
I mailed them to give option to make the balance payment or return store credit for the debited amount. However no response.
They got the money and still cancelled my product. And say that they have not received the money. I have the utr number for the successful transaction as well. Tried calling their customer care no, but no response. Dropped them a mail regarding the query for which they are taking own sweet time to respond. Is this fraud company? Just read really bad reviews from many customers about their customer care being pathetic. Was this information helpful? | 
Post your Comment