[Resolved]  Stalkbuylove — not refunding

Address:New Delhi, Delhi, 110092
Website:stalkbuylove.com

The refund amount of rs 1093 has not been credited to my bank after returning the low quality products 25 days back and also after contacting the customer support care and mailing details of bank account to transfer all the money which they dont care enough to reply back
From id [protected]@yahoo.com
Order no.[protected] and[protected].

Everytime when i ve tried contacting stalkbuylove they have given me the same answer that "with reference to your order id, we wish to confirm that we have already initiated the process of neft refund in your account and it usually takes around 10-14 days for the funds to reflect in your account".

They are just trying to fool us by extending the date everytime we contact them.

There are many complaints against stalkbuylove regarding the same problem. Kindly take an action on it because it shows how unprofessional and fraud the company is when it comes to refunding the money.
Was this information helpful?
No (0)
Yes (0)
Aug 11, 2017
Complaint marked as Resolved 
It has been refunded. Thank you !
StalkBuyLove customer support has been notified about the posted complaint.
Verified Support
Aug 05, 2017
StalkBuyLove Customer Care's response
Dear Vaishali,

At the onset, please accept our sincere apologies for the inconvenience that you have faced due to delay in refund.

With reference to your refund request for Order ID:[protected], we wish to confirm that we have already initiated refund in your bank account on 24-Jul-2017, ref no. CMS[protected] and the same should have been credited to your account.

The credit would reflect in the name of “AD Victorium Ventures Pvt. Ltd”. We request you to crosscheck with your bank, in case it is still not reflecting please share your bank statement with us at [protected]@stalkbuylove.com from the Order date till today so that we can investigate and revert with the best possible resolution.

With reference to your refund request for Order ID[protected], we wish to confirm that we have initiated the refund in your account via Online on 01-Aug-17, Ref# CMS[protected] and it will be credited in your bank account within the next 5-7 business days.

Please write us at [protected]@stalkbuylove for any further clarification.

Regards,
Team Stalkbuylove
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    StalkBuyLove
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    414
    Pending
    0
    Resolved
    46
    StalkBuyLove Phone
    +91 11 4000 7000
    StalkBuyLove Address
    A-64, FIEE Complex, Okhla Phase - II, New Delhi, Delhi, India - 110020
    View all StalkBuyLove contact information