Standard Chartered Bank — address change request

Address:

No19, rajaji salai, chennai 600001, Chennai, Tamil Nadu, 600001

Hi,

Address change request:

I have submitted a voter card document which i requested to add in my profile but the same is not acceptable for address change.
So again i tried with passport proof it’s accepted for add in to my profile but not accepted for the address change request.
Every time i got rejection message which is your proof document is not valid.

Reason for address change is, i just moved to my permanent address, so i need to update the residential and permanent address to be same.

Note: i have resubmitted the request with voter card and passport kindly please change my residentially address and permanent address are same.