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[Resolved]  Standard Chartered Bank — annual fee on credit card charged

Hello,
Date:18 september 2019
Complain id=kmm31429176v66439l0km
Call date=14oct2019
Description:from bank customer care they told me that whenever you buy things from credit card the annual fee would be refunded. But they now telling that its not possible. I have call recorded on that with me.
Before that also they have told me same things you can check with there database with such recording. Now they telling 90, 000 if you spend than it will be refunded. But they have not inform me or they have not sent me any mail regarding such thing. Even when i have raised complain the issue will be sorted out with in 90 days, such a long days.
I have attached recording for the same.
Other recording is with me also then where they told (If you buy anything refund will be done) which is not with me right now.
If you ask them they also have recording with them previous two recording.
Please do needful things.
I want justice.

annual fee on credit card charged
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Complaint marked as Resolved Jan 15, 2020
done.. they have refunded..that means I was right. Thank you

Complaint Status


[Dec 16, 2019] Standard Chartered Bank customer support has been notified about the posted complaint.
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    Standard Chartered Bank
    Customer Care Service
    Customer satisfaction rating
    57%
    Complaints
    1276
    Pending
    0
    Resolved
    701
    Standard Chartered Bank Phone
    +91 11 6601 4444
    +91 11 3940 4444
    Standard Chartered Bank Address
    19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
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