ADVERTISEMENT

[Resolved]  Standard Chartered Bank — annual fee waiver on credit card

Hello,
Date:18 september 2019
Complain id=kmm31429176v66439l0km
Call date=14oct2019
Description:from bank customer care they told me that whenever you buy things from credit card the annual fee would be refunded. But they now telling that its not possible. I have call recorded on that with me.
Before that also they have told me same things you can check with there database with such recording. Now they telling 90, 000 if you spend than it will be refunded. But they have not inform me or they have not sent me any mail regarding such thing. Even when i have raised complain the issue will be sorted out with in 90 days, such a long days.
I have attached recording for the same.
Other recording is with then where they told (If you buy anything refund will be done) which is not with me right now.
Please do needful things.
I want justice.
annual fee waiver on credit card
Was this information helpful?
No (0)
Yes (0)
Jan 15, 2020
Complaint marked as Resolved 
done.. they have refunded..that means I was right. Thank you
Dec 01, 2019

Complaint Status

Standard Chartered Bank customer support has been notified about the posted complaint.
Dec 10, 2019
Updated by Biplov sarkar
ID: 2523386, still i dont find any progress in this matter.
Complaint comments  2 CommentsShareTweet

Comments

Still there is no progress on this matter.
I have made wrong payment 2000 in standard chartered bank account by mistake through phonepe application.so could you please get back to my account.
However i attached proof of payment.

Swetudi's reply, Dec 6, 2019
Standard chartered bank
Ac Number 52310646304
SCBL0036021
ACCOUNT HOLDER:VASU SHARMA

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    Standard Chartered Bank
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    48%
    Complaints
    1603
    Pending
    0
    Resolved
    745
    Standard Chartered Bank Phone
    +91 11 6601 4444
    +91 11 3940 4444
    Standard Chartered Bank Address
    19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
    View Full Information
    ADVERTISEMENT