Address: | 500032 | Website: | www.sc.com |
I have a sc credit card since 9 years and had no issues till recently. There was a debit of rs. 2400 and rs. 400 without me doing these transactions. Note that i had not swiped my card and also have not received any otp for these online transactions. So, not sure how this was charged to my account.
I immediately called the customer care and got the card blocked. Then, i complained about this & the charges were reversed in the next month. I did not pay these amounts as i had not done the transactions and i have clearly intimated the bank thru mail. Inspite of this, i was charged a penalty for not paying these amounts in the next month bill cycle. Why was i charged penalty for an amount which i have not done? Was this information helpful? |
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