Standard Chartered Bank — Cheating health insurance policy by royal sundaram business and on assurance of allied company tie up with standard chartered bank - reg

Address:	Hyderabad, Andhra Pradesh, 500081
Website:	ibank.standardchartered.co.in

To

The adminstrative officer,
Consumer court forum.,

Sir,

I v. Krishna rao working as a civil design engineer in bangalore, a
Customer of standard chartered bank holding a credit card since may 2011 and after getting the card, the royal sundaram representatives
Introduced them selves as a allied company with standard chartered
Bank (Standard chartered bank has business tie up with royal sundaram, tata aig etc) and the bank representative also given same
Information while i had contacted with him for a clarification. The
Call center representatives engaged by the companies like in the case
Are providing fraudulent information to the public and trapping them
And later threating the customers.in this regard the royal sundaram
Representatives explained the benefits of the health insurance policy
And their business establishments and finally convinced me to get
Number of health policies from royal sundardam health insurance
Company. At that time the person confirmed that in any case found not
Interested in the policy will be terminated and cancelled. Upon that
I had convinced and opted the policy as they are the best among other
Companies. They both told that the companies were tied up and best
Among other insurance policy companies and serving the policy holders
In a better way all over indian with many branches every where and
Cabn claim easily from every where. They suggested that the premium
Can be payable by emi option through the standard chartered bank by
Taking loan from the standard chartered bank. Initially i agreed upon
To get the policies without signing any document/agreement but after
Getting policies papers all are bogus simply cheating the common
Indian. The documents does not contain any health cared card like the
Cards limited company’s offering for the employees. They has given
Cards called thyro care cards instead of health care cards and are
Useless. After first premium royal sundaram representative contacted
Me and told that the total amount of the policy for the two years has
Been increased and to be paid based on the revised amount. I had not
Agreed with that, later they increased the rate of charges over the
Premium. The charges imposed on us was unbearable. I had intimated
The same to the bank managers. There was not change in the process.
I had paid so many premium.in the way so many companies contacted me
For so many plans. Some of the companies cheated me in this way. I
Has complained against this to axis bank managers and consumer court
Forum. Atlast after many months the amount has been refunded but i
Had paid interest for the money. I had lose my confidence in the
Online transactions as so many companies cheating the custmers in this
Way. Simple they are trapping the public to pay money to the
Companies any way without any services or simple paper work by
Engaging call centers. I had visited so many places, web sites and
Found no branches to the allied companies any where as the
Representatives tales. I had asked the standard chartered bank to
Cancel all my transactions. They had cancelled my account from the
Bank. There is not account with the bank. Later royal sundaram
Tarted to call me and harassing me regaularly by calling and
Emailing. I had asked to cancel the policy. They are not ready and
Cancel the policy and indeed they are going to threatening me many
Times by calling. Later the standard chartered bank has started to
Ask to pay the whole amount by sending sms and emails to me after
Cancelling the account with the bank.
So unnecessary i have to pay the premium of health insurances by which
I will not get any benefit of health coverage as the banks are not
Well established and not having so many branches and not rendering
Class of services compared with the other banks and health insurance
Comanies. So i request you to help me to get rid off this unwanted
Premium of health coverage. Hope i will get your assistance. My
Contact number is[protected], email id. :
V. [protected]@gmail.com

Please respond me so that i can be able overcome the problems with
The companies cheating the public with the policies using call
Centeres and fraudulent information.

Thanking you sir,

Yours faithfully,

V. Krishna rao,
Civil design engineer,
[protected]/[protected]
V. [protected]@gmail.com
Mumbai.