[Resolved] Standard Chartered Bank — Credit Card billing issue | |||
Complaint raised to Bank customer care with tracking reference KMM39809561V97279L0KM to revert the annual fees as i have asked the Standard Chartered Credit card team to close my Credit card. The Bank accept the request and sent confirmation that I don't need to pay annual fee for the Credit card, however I am still getting the Credit card bill to pay annual fee including fine charge of rupees 1518.07. Now i am unable to avail loan from other Banks due to this Credit Card and calmness action from the Customer care team. Was this information helpful? | |||
Oct 26, 2022 Complaint marked as Resolved Standard Chartered Bank customer support has been notified about the posted complaint. Verified Support Sep 21, 2022 Standard Chartered Bank Customer Care's response Dear Customer, We refer to your concerns shared at https://www.consumercomplaints.in on 19 September 2022 and regret any inconvenience that may have been caused to you. At Standard Chartered Bank we constantly endeavour to understand the needs of the client to provide better client experience every time. In line with the above, we request you to click on the following link https://bit.ly/2XMJPhr and share the complete concern for us to review and respond conclusively. Regards, Standard Chartered Bank | |||
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+91 11 3940 4444
+91 11 6601 4444
19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
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