[Resolved]  Standard Chartered Bank — credit card payment recovery

My father has taken a credit card when i was in school after 15 years, mr. Rahul kadam is calling on behalf of standard chartered bank and asking me to make the payment. I am aware that my father has settled the as per the settlement offer given by the bank but the bank has not given the settlement letter or the same. I have informed mr. Rahul kadam about the same, but he is harassming me to make the payment. He is using abusive and humiliating language, i am not even aware of the details
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Jun 28, 2018
Complaint marked as Resolved 
Standard Chartered Bank customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
Standard Chartered Bank Customer Care's response
Ref : 05/18/067297/SP//CRD

Dear Customer,

This is with reference to your e-mail dated 22 May 2018 rearding credit card.

We note that you have not mentioned your card account number in your E-mail. We regret to inform you that in absence of your credit card number we are unable to verify your account to enable us to resolve your concerns.

We request you to revert with your complete card number along with your query to enable us resolve your concerns.

Yours sincerely,

On behalf of Standard Chartered Bank

Violet Mary
Officer - Customer Care
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