Standard Chartered Bank — credit card unauthorized transaction

Address:

Mumbai City, Maharashtra, 400706

This is regarding unauthorized transaction done on my credit card today i. E 20th august, 2018 in the morning, of rs.8499. I have blocked my credit card on the same day. I have notified the bank, but i am asked to wait for 2 working days and the bank is not ready to file compaint for the same. I am also going to file fir as the bank is currently not taking any action on it. This is important as such fraud transactions need to be notified to the bank within 3 days of the occurrence of the unauthorized transaction. Request you to please look into this on priority.