[Resolved] Standard Chartered Bank — Credit card:sending fraud bill

tarunpaul

from Mumbai, Maharashtra

Address:	Pune, Maharashtra, 411057
Website:	www.sc.com

I had applied for standard charterd credit card amd they felivered the card with some gift pack which was unexpected. From the first month bill company included charge for the pack. For this reason, i requested them to discontinue the card, discontinue the gift pack and i never used that card. Still they are sending email to pay the money which i never used. It's my affecting my cbil score and am not able to apply other credit card. I have emailed them but no action is taking care by standard charters credit card team.
Thanks

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Jun 25, 2017

Complaint marked as Resolved

Standard Chartered Bank customer support has been notified about the posted complaint.

Verified Support

May 22, 2017

Standard Chartered Bank Customer Care's response Dear Team,

We regret to inform you that in absence of the credit card number and the customer details we are unable to verify the card account to enable us to resolve the concerns.

In this regard, please ask the customer to revert with the complete card number and details along with the query to head.[protected]@sc.com to do the needful.