Standard Chartered Bank — emi amount deducted after my loan was closed on 7-july-2017

Hi sir,

This is regarding my closed standard charted loan account no[protected]

Emi is debited from my hdfc bank account on 10 july 2017, but loan was closed on 07 july 2017. Since then i have been trying to track and get my money back. And i have also raised a complaint by visiting a branch near by.

Complaint no-[protected]

When i ask for status through phone, customercare representatives are not giving any status. Or they are giving fake promise as, they will arrange a call back.

I have no idea about the status of my complaint, and where my money is gone. Can you please help resolving the issue and help me in getting my money.

Thanks,
Mamatha