Standard Chartered Bank — false reporting if cibil

I have received mail from my bank that you have written off my amount 9262.00 against my credit card. For your kind information the payment was already done, i am sending you receipt of payment done. Please specify how can you report false cibil and also specify that your bank has reported cibil mentioning that amount is being waved off.
Payment receipts and false reporting clearly shows your wrong intentions.
Please sort the matter immediately and remove my name from this otherwise strict legal action will be taken against everyone from my side.
I am attaching payment receipts and details of cibil reported. After clear payment they reported cibil.