[Resolved] Standard Chartered Bank — Hidden Charges For My Credit card | |||
Hi, I am Vikas, I have purchased a product on amazon which costs 11336 with 3 months of no cost EMI. In this month I got extra charges of rupees 841+151GST on my bill. I called to customer care executive about the charges. They told that they had created a loan account seperately without a notice and telling they charged for that. I bought from Credit card but they are telling I have to pay the amount to that PLC account not to credit card. No bank will do that and i didn't get notice on that not even a message. Please help me out in this on priority this bank is not informing to the costomers and charging a lot of amount from the customers without their knowledge. People will pay to the card which they have used to but this bank making profits from them by that. My mobile: [protected] Email: [protected]@gmail.com Regards, Vikas G. Was this information helpful? | |||
Sep 19, 2022 Complaint marked as Resolved Standard Chartered Bank customer support has been notified about the posted complaint. Verified Support Sep 20, 2022 Standard Chartered Bank Customer Care's response Dear Customer, We refer to your concerns shared at https://www.consumercomplaints.in on 18 September 2022 and regret any inconvenience that may have been caused to you. At Standard Chartered Bank we constantly endeavour to understand the needs of the client to provide better client experience every time. In line with the above, we request you to click on the following link https://bit.ly/2XMJPhr and share the complete concern for us to review and respond conclusively. Regards, Standard Chartered Bank | |||
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I am facing the exact same issue. I think this is a meticulously engineered scheme to extort money. With multiple accounts to make payments to, also the probability to miss payments increases as many people directly pay on their card. As such, SC not only sits with a huge surplus sum accumulated from such payments for days or months but also preys upon the cardholders by charging them exorbitant fees like late charges etc. I think I'll do a comprehensive article with my publisher about how much this bank is raking in with such sinister schemes purposefully designed to dodge customers. I think a fair audit would reveal how the bank has ripped the Indian middle class to the tune of over 500 crores from with this single trickery. It is a very interesting story. I am collecting complaints of all such customers who have faced this particular issue and ended up paying ridiculous fees to these conglomerates.
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