[Resolved]  Standard Chartered Bank — I am getting payment bill for noticed by emails, sms and online account for the scb card, which the credit card ( ends with 2323) am not using

Address:Chennai, Tamil Nadu

I have salary account scb... they provided one free card... Already they were charging unnecessarily for my credit card...even if I made full payment. They added one more credit card account ends with 2323 in my account... without my knowledge... I am getting payment bill for noticed by emails, sms and online account for the scb card, which the credit card ( ends with 2323) am not using... I called their call centre and asked to cancelled their card in the beginning itself. Now They added annual fee with interest for that every month. Why Should i pay them for the credit card, am not using..? What is the use of calling their call centre...to cancel that credit card? Why this bankers do this kind of cheaper way of fund raising...? Expecting the solution from the banker end.
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Nov 3, 2019
Complaint marked as Resolved 
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Standard Chartered Bank customer support has been notified about the posted complaint.
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Dear Udhayadi,

We are here to help you. Please accept our sincere apologies for the inconvenience caused to you. We request you to log your query on our Social E-Ticket system:http://on.sc.com/eTicket, we will generate a reference number using which you can track your query online. We assure you that our customer service representative will contact you shortly to address your concern.

Thanks and Regards,
Standard Chartered
Thanks https://www.consumercomplaints.in team for soving my issue.
The bankers has closed that unnecessary account.
Sorry for the delayed response.
Resolved] Standard Chartered Bank — I am getting payment bill for noticed by emails, sms and online account for the scb card, which the credit card ( ends with 9325) am not using
And please issue NOC as Soon as Possible.

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