I have been using kuch bhi on emi since long. I have couple of transactions that i want to use this option in current month. But i'm not able to do so. I tried calling customer care, used their mailing option and getting completely non-sense reply. As per customer care guy: "you have that option in your online account but you don't have that offer" i'm using this option so long and i plan my transaction that way. Suddenly i'm not able to do so, "without any communication"? If this option is not there then i won't do the transactions that needs this option and i'll plan it other way. You can't say that i have this option but i can't use. If this is the case, it is fraud, as i did some transactions after seeing that i have this option and i am not being communicated that this option is not on my account. Please take some urgent action and give solution to issue as this issue is clearly related to fraud.
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