Standard Chartered Bank — late fees and interest charge in my credit card ending 2751

Dear sir,

Reference to credit card ending 2751.
This is to inform that i have paid rs. 32923/-
On 25th october, 2019 against my payment due 30.10.2019. Cheque clear through clearing on 31.10.2019 from my account, state bànk of india. Complaint was lodged in 2.11.19.
I have surprise to see the interest and late fee charges in the november 2019 statement.
May i know the reason for the above charges
I have talked to call centre in this regard but they are helpless and not able to give appropriate reply.

I request you to check the same and revert back the above charges.

Best wishes.
Vishwadeep lakhtakia
[protected]