Standard Chartered Bank — Personal loan misrepresentation

Address:

Chennai, Tamil Nadu, 603103

I had availed a personal loan from Standard Chartered Bank in the month of March 2017. The loan was canvassed by an Agency and via the sales dept of the Bank. They had totally misrepresented and may be even committed fraud in my case.
a) first of all I had availed a tenure of 48 months while I was given 36 months and the entire documentation went for a toss.
b) I applied for a correction, though the bank sales team did the same for me, but later I understood they had got me a top up loan with which they extended the tenure alone. ( I really dont know what is there process).
c) the bank executive had obtained my signature on the side of the document with which they had cut out the tenure amount and included new figures.
d) they had sold the account telling that the preclosure amountt is 1 % with a locking period of 6 months. ( now the bank tells me it is 1 year).
e) I was told by the Agency if I claim that am going abroad then the bank will allow me to close the account.
f) I was told I can close the account at any time beyond 6 months for 1%.
i) ECS documentation was collected from me 4 times and still the ECS doesnt happen.. I am charged late fees for the last three EMIS.

AM totally disastisfied with the service and want to end my relationship with Standard Chartered Bank.

I would like to convey everyone that please dont subscribe to such dubious banks.