Standard Chartered Bank — sales executives cheated me

Address:

Bangalore, Karnataka

My name is praveen and i am working in kerala (kochi), i applied for a personal loan (due to my baby pre term delivery) in standard chartered bank through phone banking, they assigned me a sales executive from banglore her name is Ms.Babitha her contact number is +[protected] and her senior is Ms.Dhanya her contact number is +[protected], they requested documents from me and i have submitted it to them on 5th of July 2019 and again they requested few more documents that also i submitted to them, then they promised me that they will approve my loan and credit my money at 19th july 2019, after that both of them never picked my call, even i called from other number after hearing my voice they pretend that they couldnt hear my voice and disconnect my calls, on 23rd they itself called me and promised that they will approve my loan at 31st july 2019. again same problem both of them picked my call, finally i went to nearest standard chartered bank in kochi and enquired they called Ms.Babitha and requested for reason she replied simply stating that she cant provide loan. Now i am paying interest unnecessarily for the hospital expenses which was paid in my credit card. If they have told clearly in the beginning i would have gone with other bank for personal loan.