Standard Chartered Bank — super value titanium credit card

Anil@cc

from Bengaluru, Karnataka

Address:

Pune, Maharashtra, 411014

Standard Chartered Business development executives(Credit card marketing executives) are doing fraud job of making false promises to customers while opting for the card. e.g. In my case they told me it is a life time free card and there will be 5% cashback on all utility bills with no minimum transaction limit. Also they told I will get a call from their back-end team to confirm about all these terms and conditions before processing the application.

Reality goes here:
1. I never received a call to confirm these terms and conditions, after a week's time I received the card itself.

2. Now I am using the card from ~1 month, Utility bills cashback is not reflected in my first statement, I tried raising this with StancChart support team, they said it will reflect in the July statement which never happened.

3. Annual fee of Rs. 750 + 18% GST is charged on the card in first statement in spite executive said the card is free for lifetime. When talked to Customer support about this they said its chargeable card.

So it is my sincere request to please refrain from opting for standard chartered credit cards, they are just fooling people by making false promises.

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Standard Chartered Bank customer support has been notified about the posted complaint.

Jul 09, 2018

Updated by Anil@cc Moreover the executives involved in marketing, documents collection and processing the application and their managers are now not picking up the calls and not responding to the sms as well to discuss about these issues.