[Resolved]  Standard Chartered Bank — Unauthorized Credit Card Charges

Hi I am Vimalraj S, Standard Chartered Bank offered me a credit card with an offer of no credit card charges/ annual fee for first one year. however, they had charged me with a fee of Rs 500/- as annual fee. Now they are not responding to the calls. It is high time that banks should stop cheating customers and government regulatory body must take surprise audits of banks
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Oct 28, 2022
Complaint marked as Resolved 
Standard Chartered Bank customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2022
Standard Chartered Bank Customer Care's response
Dear Customer,

We refer to your concerns shared at https://www.consumercomplaints.in on 30 August 2022and regret any inconvenience that may have been caused to you. At Standard Chartered Bank we constantly endeavour to understand the needs of the client to provide better client experience every time.

In line with the above, we request you to click on the following link https://bit.ly/2XMJPhr and share the complete concern for us to review and respond conclusively.

Regards,
Standard Chartered Bank
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