Standard Chartered Bank — Unnecessary charges on credit card

Address:New Delhi, Delhi, 110024

I was holding a credit card in 2011 for which i sent an email to scb for closure & on top of that i sent multiple reminders as well, however no one responded & now i have cibil issue for non payment of my cc dues.

It was totally scb fault they never responded to my written email & charging interest & late fees till now, i have provide the emails copy to them which were sent to them

This is with reference to scb complaint number [protected] regarding the card account ending 4493.
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Standard Chartered Bank customer support has been notified about the posted complaint.
Dec 15, 2016
Updated by dgenratnx
As discussed with SCB attaching the screenshot

Dec 19, 2016
Updated by dgenratnx
Look at the pathetic service... I updated the complaint with screenshot as requested by SCB and email the same on their social care email id too...it. Been 4 days neither i got a response here or in my email id, No wonder there service is pathetic.
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