Star Health And Allied Insurance — complaint against arrogant agent | |||
I have called Mr. Govind on his mobile no.[protected] in the morning regarding obtaining information for Medical health policy as he is driving I asked him to call once he free. he asked another person Mr. Dayal to call me who has given me missed call ( bell ranged for 2 seconds). Thereafter no call received. Now when I called Mr. Govind today night at around 9.30 pm regarding information and his todays conversation with me to call back, then he taken Mr. Dayal in conference, Mr. Dayal told him that he visited me 8 months before for policy and no policy taken by us. then he started talking arrogantly with me even I don't remember when he visited me when I asked him to him speak properly he thretened me and talked very arrogently, I have recorded his call conversation. WE expecting from your Side to take serious action against such arrogant agents this increase gaps in between customer and Star Health. If agent of Star Health is talking this way, then we have to think before taking policy. Hope will get positive reply from your end with action taken against such agent. Thanking you Mukesh Gurubhaiye [protected] Was this information helpful? | |||
Star Health And Allied Insurance customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
I Anup premehcand kalyani PolicyNo. :P/171121/01/2020/003836, why there is additional deduction amount ( its 1754) against claim no0675256 as compared to last claim at same shusrut hospital for same treatment daycare procedure where deduction amount is only 750. reimburse the amount. Also send enchantment on my sms everytime.immediately.
Reply
I get 3-4 phone calls from different numbers from agents of Star Health, on weekdays, weekends at all times. I have repeatedly told them that I'am not interested, however the calls do not stop
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